1. Introduction

Kopkon ("we", "our", "us") operates kopkon.store — India's premier digital loyalty and coupon platform. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you use our platform. By accessing or using Kopkon, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect information you provide directly when you:

Create an account (name, email address, phone number)
Set up a business profile (business name, address, category, GPS coordinates)
Make a purchase or redeem a coupon (transaction records)
Contact customer support (communication records)
Subscribe to a plan (subscription details, payment references)

We also collect automatically-generated data including device type, browser, IP address, and usage patterns to improve platform performance.

3. How We Use Your Information

Provide, maintain, and improve the Kopkon platform
Process coupon redemptions and loyalty point transactions
Send transactional notifications (redemption confirmations, point updates)
Detect and prevent fraud or unauthorized access
Respond to customer support requests
Generate anonymized analytics for businesses

4. Data Security

All data is stored on Supabase infrastructure with industry-standard row-level security (RLS) policies. All connections use TLS/HTTPS encryption. We implement regular security audits and access controls. We never sell your personal data to third parties.

5. Data Sharing

We share data only with: (a) businesses you transact with on the Kopkon platform, (b) service providers who operate under strict confidentiality agreements, and (c) legal authorities when required by law. We never sell personal data.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. You may request data export or account deletion by contacting us at privacy@kopkon.store. We will respond to verified requests within 30 days.

7. Cookies

Kopkon uses essential cookies for authentication (Supabase session tokens) and performance cookies to understand how users navigate the platform. No advertising or tracking cookies are used.

8. Contact Us

For privacy-related inquiries, contact us at: privacy@kopkon.store